Privacy Policy
Last updated: August 6, 2026
Our Commitment to Your Privacy
Her Turn Sober Living, LLC ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us about housing.
Information We Collect
We may collect the following information when you fill out our inquiry form, use our chat widget, or contact us:
- Your name
- Your phone number
- Your email address
- Information you share about your situation, including preferred contact times and any details you provide in your inquiry message
- Website usage data (pages visited, referral source, browser type) collected automatically
How We Use Your Information
We use the information you provide to:
- Respond to your housing inquiry and contact you about next steps
- Schedule tours and follow up on your application
- Send you messages related to your inquiry (via SMS, email, or phone call)
- Improve our website and services
How We Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is accessible only to authorized Her Turn Sober Living staff involved in the admissions process. We may share information when required by law or to protect the safety of our residents and staff.
SMS Text Messaging
If you provide your phone number, we may send you text messages related to your inquiry, tour scheduling, application status, and admissions communication. Standard message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message you receive from us.
Data Security
We take reasonable measures to protect your personal information using secure third-party platforms for contact management and communications. However, no method of transmission or electronic storage is 100% secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request that we correct or delete your personal information
- Opt out of receiving communications from us at any time
To exercise these rights, contact us at info@herturnsoberliving.com or call 210-934-1104.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some features of the website may not function properly.
Third-Party Services
We use third-party platforms (including GoHighLevel for contact management and communications) to process inquiries and manage our admissions pipeline. These platforms have their own privacy policies and security measures.
Children's Privacy
Her Turn Sober Living serves adults. We do not knowingly collect information from individuals under 18.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
Her Turn Sober Living, LLC
San Antonio, Texas
Phone: 210-934-1104
Email: info@herturnsoberliving.com
Website: www.herturnsoberliving.com